DIY Realsim

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Returns, Refunds and Exchanges Policy How To Return An Item
Your item must be in its original unused condition to be returned, unless there is a defect. You must return the item within 30 days of your purchase.

1. Please Contact Me  and I will provide you the return address. Please be advised, you are responsible for the return shipping  and I can only refund the actual cost of the item(s) purchased.**original shipping is non-refundable*

2. Include in your package a signed letter stating the reason for your return and the original receipt.

Return Exceptions

Items that are worn, used, or altered will not be accepted for return or exchange.


Exchanges

You will not be subject to a restocking fee in this case, but you still will have to pay return shipping.

Payment Policy Accepted Methods of Payment
Paypal and all major credit cards


Shipping Policy

Since this is a part time one man operation(every now and then my little boy helps me out), your items will be shipped within 2-3 business days.


Carriers

USPS and UPS

Order Tracking

If a tracking # is provided by the shipping carrier, I will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.


Shipping Rates

The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.


Privacy Policy
This policy covers how I use your personal information. I take your privacy SERIOUSLY and will take all measures to protect your personal information.

What Information Do I Collect?

I only collect information that I need that is related to your order. This includes your:
Billing Address
Shipping Address
Email Address
*Your credit card information is handled by PAYPAL*

How Is My Information Used?

Your information is only used to fill your order. I do not sell or redistribute your information to ANYONE.

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